Privacy Policy for Tradio Algo
At Tradio Algo, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, website, or services.
1. Information We Collect
When you use Tradio Algo, we may collect the following types of information:
- Account Information: Name, email address, phone number, and login credentials.
- Trading & Strategy Data: Uploaded strategies, algorithm parameters, execution history, trade logs, backtest results, and performance analytics.
- Broker & Financial Data: Broker API keys, account IDs (read-only access where possible), and order execution data. We do not access your funds directly.
- Technical Data: Device information, IP address, browser type, and activity logs to improve our services.
- Optional Information: Notes, tags, and additional data you provide to enrich your trading experience.
2. How We Use Your Information
We use your information to:
- Provide and improve Tradio Algo's trading and automation services.
- Execute your strategies securely via broker integrations.
- Generate insights, reports, and analytics for better decision-making.
- Communicate important updates, product improvements, or support responses.
- Ensure system security, fraud prevention, and compliance with regulations.
3. Data Sharing & Disclosure
We do not sell or rent your personal data to third parties. We may share information only in these cases:
- With trusted service providers (e.g., cloud hosting, analytics, payment processors) who work on our behalf.
- To comply with regulatory/legal obligations or valid government requests.
- To protect the rights, property, or safety of Tradio, our users, or the public.
4. Broker Integrations & Algo Execution
When you connect your broker, we access only the minimum required data to execute trades on your behalf.
- Your API keys are encrypted and stored securely.
- Tradio does not withdraw funds from your account. Execution is strictly limited to strategies you deploy.
- All broker data fetched is used solely to run and analyze your trading strategies.
5. Data Security
We use industry-standard security practices to safeguard your data, including:
- End-to-end encryption for sensitive data (API keys, trade data).
- Secure storage with strict access controls.
- Regular security audits and monitoring.
However, no method of online transmission or storage is 100% secure. We take all reasonable measures to protect your data but cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Disconnect or revoke broker/API access at any time.
- Request a copy of your stored trading and strategy data.
To exercise these rights, contact us at [Insert Support Email].
7. Data Retention
We retain your information as long as your account is active or as needed for service provision. If you delete your account, all personal and strategy data is deleted or anonymized unless retention is legally required. Broker API credentials are permanently deleted once you disconnect your broker.
8. Cookies & Tracking
We may use cookies and tracking technologies to:
- Improve platform performance and user experience.
- Analyze traffic, execution metrics, and usage trends.
- Personalize content and recommendations.
You can control cookies via your browser settings.
9. Children's Privacy
Tradio Algo is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: pavan.kona@tradiohub.com
Website: https://tradiohub.com/
With Tradio Algo, your data stays private, secure, and in your control.